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Service Desk Agent (English + German/French)


  • A hirdetés 1105 napja lejárt

Are you looking for opportunities in big, multinational companies? Are you customer-focused, ready to help and have some IT-interest?  

This is high time to apply: we are recruiting talents who provide technical assistance and high level of technical problem resolution via telephone or email to clients.

This might be a challenge for you...

 

Service Desk Agent (with English + German/French)

 

Tasks:

  • identify IT-related problems on customer side and support by e-mail and telephone as a 1st line helpdesk
  • analyse requests and problems and discuss solutions with 2nd line support members
  • be responsible for managing the ticket queues and solve actual matters within a short time
  • provide detailed documentation in ticket system
  • focus on customer satisfaction with effective problem solutions

You are the right candidate if 

  • you speak English and German OR French fluently
  • you are a customer orientated and able to understand technical matters of the other party
  • you are a person who has strong IT-interests; ready to learn new applications and solutions and has quick learning ability
  • experienced candidates and fresh graduates are also welcome!

 

Our client offers:

  • international and multicultural environment
  • IT Academy courses, professional developmen and career path
  • competitive salary and cafeteria benefits

 

If you think you are the right one, please don't hesitate to send your CV in English to the e-mail below: E-mail cím megjelenítése 

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
IT / Informatika
Munkaidő tipusa Teljes munkaidő
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