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www.cvonline.hu
Service Desk Agent (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.22.
Hirdetés azonosító: 1044566
lejárt
YOUR TASK

Main tasks, responsibilities:

  • Maintains direct contact with the client or ticket owner, is available for receiving calls/ e-mails/ tickets/ requests/ incidents and to answer them as soon as possible
  • Records the incoming client requests - orders or incidents
  • Creates tickets
  • Processes the incoming tickets (e.g. from the helpdesk)
YOUR PROFIL

Job Requirements:

  • At least High school degree with relevant professional certification
  • Relevant experience is advantage
  • Good communication skills, empathy, flexibility
  • Team spirit
  • English knowledge "C1" level
  • Basic IT knowledge

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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