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Service Design Analyst

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2016.12.21.
Jelentkezési határidő: 2015.10.15.
Hirdetés azonosító: 957944

Service Design Analyst

Feladatok:

- Proactively support Service Design Manager's work, the production of quality service proposals in an agreed format and timescale
- To prepare, deliver and manage input to service design solutions
- To be capable of assisting the Lead Service Designer in the production of the service design
- Work with a level of autonomy and with an ability to handle different work streams of information in order to support all bid processes within the team and seeking assistance where appropriate.
- To produce/assist in local process documentation when there is a shortfall in existing processes in support of any non-standard agreements.
- Attending bid calls when required

Elvárások:

- Relevant 2-3 years experience in Service Desk/Bid Management/Sales Support in SSC/BSC
- Having customer service background and affinity for the technology is a big advantage
- College or university degree
- Strong fluent business English knowledge and fluent German (C1) knowledge
- Proactive and analytical thinking
- Experience in the telecommunications industry, knowledge of a couple of key ICT areas is an extra benefit

Amit kínálunk:

- Excellent Salary and Benefits package
- Multinational, dynamic team
- Development opportunities

Jelentkezés:
Online regisztrációs lap kitöltése és önéletrajz feltöltése a Randstad honlapján

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