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www.cvonline.hu
Service Delivery Manager (Tel IT) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.06.20.
Hirdetés azonosító: 1023955
lejárt
YOUR TASK
Managing international customer needs (from the delivery side); Delivery contact Performs a variety of tasks, like setting the international reportings, define KPI for SLAs and solution lifecycelmanagement, Dealing with new customer requests for network aspects and secure the SLAs for the international network solutions Project coordination in the field of network aspects, Basic network knowledge Support the development of an international reporting und band with management Support in major incident process, Support/Coordination of the international Change and rollout-process for partner
YOUR PROFIL
Bachelor/Master of technical or economic Informatics or Engineering Management Bachelor or Master of IT Management/Processmanagement or similar Basic knowledge about ITIL and Process- and Projectmanagement Good knowledge about processes in the area of network and basic security aspects Basic sales skills A wide degree of creativity is expected Managing varity of customer levels till Vice President contact with PQ IT Heads Microsoft Office Tel IT Tools (mainly PMAISEM, IPLS-ROT, SM9, eTTS/TCM) Advanced skill in usage of Word and Excel

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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