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Service Continuity Specialist - Swindon, City, SN3 1TA

Service Continuity Specialist
Swindon Technology Centre
Salary range: £33,107 - £42,303

The investment we're making in IT means we're now managing one of the most complex and pioneering infrastructures in the industry. Its integrity and reliability is vital to business confidence. All of which makes the task of ensuring it's thoroughly maintained, updated and tested one that's absolutely crucial.

Who we're looking for
It's imperative that we can prove recovery after a disaster, meeting regulatory and business requirements. So you must have an in-depth knowledge of service continuity and disaster recovery processes backed by an ITIL foundation qualification in service management. As this is no nine-to-five role, self-motivation is important. You will need proven analytical and problem solving skills as well as being able to display strong leadership skills, particularly when under pressure. You will be required to make key decisions based on your own analysis and the information provided by the team ranging across Technical Analysts, Third Parties and business users. To do this effectively, you'll need to have excellent communication and networking skills. If you are interested in the challenge, you could soon be acting as one of our most business-critical specialists.

What you'll be doing
There's no doubt you'll be high profile. Responsible for the day-to-day service continuity needs of IT services, you'll be a point of contact for service continuity for the whole IT division. You'll analyse existing processes, assess risks and weigh up the impact of future changes on our recovery plans. Then you'll come up with well-thought-through service continuity and disaster recovery plans and integrate them into the business as usual processes. Thanks to your input we'll be totally prepared for any eventuality, equipped with the right monitoring procedures and tools, familiar with service continuity metrics and armed with a well-documented service continuity plan. You will regularly liaise with Service Introduction, Change Management, Projects and ITDR Governance, building strong working relationships.

The extras you'll get
You put a lot into your work. But you also know you get a great deal in return. Help us continue to offer customers the best possible experience, and we'll give you all the support, recognition and rewards you've come to expect, including plenty of scope for development and growth.

Why work for us
Our mutual status means we're here to benefit customers, not shareholders. Our commitment to customers, not shareholders, has always been what sets us apart from our competitors. And now, more than ever, our reputation for being open, honest and trustworthy is helping us go from strength to strength. In fact, it's made us the world's biggest building society as well as a major local employer. Underpinning it all is a commercial operation that never stands still. We're always thinking ahead, aiming higher and sharpening our competitive edge. That's why we invest in people who are not only proud of what we stand for, but who also have the talent and drive to boost our performance still further.
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Munkavégzés helye Swindon
Kategória Külföldi munka
Régió Külföld
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