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Serbian speaking Customer Service Representative (Cluj-Napoca)

Imagine a job that will help you grow and be proud of your performance

Work at Sykes!

Choose the best experience for you!


Join our team of Sykes professionals in Cluj Napoca, Romania and we will offer you:

  • professional development through training programs> in modern technologies and customer management
  • exposure to a multicultural and multilingual environment (from Cluj-Napoca we offer support in 20  languages globally)
  • professional coaching
  • real possibilities of career advancement
  • attractive salary package and medical benefits
  • a modern, dynamic and friendly working environment


A work day in our team:


  • we respond with professionalism to the requirements of our customers via phone and e-mail
  • we offer excellent technical support
  • we identify the situations that has to be transferred to a specialized department
  • we record our clients data in a specialized electronic system (CRM)
  • we increase the loyalty for the brand we represent efficiently and responsibly


Sykes employee profile:


  • Serbian native speaker
  • English fluency is a must
  • Working permit for the European Union is a must
  • strong PC skills in MS Office


  • communicates in an effective and positive manner with people from diverse cultural backgrounds
  • finds solutions tailored to our clients' demands
  • has previous experience in activities that involve customer management (advantage)

About Sykes:

SYKES is a global leader in providing outsourced customer management solutions and services. SYKES Cluj-Napoca was founded in March 2010. Currently, our team is formed by 750 employees.  We serve our clients in the field of IT, telecommunication and multimedia by providing customer support via phone, chat and e-mail in +20 different languages.

I am SYKES. Are you?

Visit our site: or on Facebook page: Sykes Cluj Napoca.

Send your resume to: E-mail cím megjelenítése

Munkavégzés helye Cluj-Napoca
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Külföld
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