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Senior Team Leader in IT Service Delivery Field (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.09.18.
Hirdetés azonosító: 627486
lejárt
FELADAT

Responsibilities

  • Coordinates the service delivery activities between the organizational units and supervises their work in the interest of fulfillment of the contract.
  • Keeping contact regularly with other internal departments at performance and employee level, and external contacts with suppliers and costumers
  • Technical guidance and coordination of the customer team for assigned customer
  • Ensures compliance with the deadlines and the expected service levels
  • Management on-call duty
  • Distributes the tasks to his/her direct reports, oversees the implementation of tasks, ensures even workload of the members of the group.
  • Makes proposals for setting performance goals.
  • Monitors the productivity and   operational performance of the group, and takes correction steps when necessary

 

Requirements

 

  • Collage/University degree or comparable vocational education with additional specialist’s training and 5 years of work experience in a functional field
  • Fluent English, German is an   advantage
  • Wide, special knowledge and years of experience in work methodologies, customer care, guidelines
  • International specifications knowledge
  • Broad knowledge of service in excellence and ITIL

 

What we offer

  • Competitive salary and benefits package
  • Young and friendly team
  • Continuous development opportunities in IT and languages (German and English parallel)
  • Career opportunities within the company
  • Ergonomic and modern working environment in Infopark

 

Place of work

  • Budapest

 

Method of application

Please send us your detailed professional English curriculum vitae to the following address:

 

Link megjelenítése

 

Search by job ID: 78501
 
 

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Budapest
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