IT Services Hungary is the biggest ICT service company in Hungary, subsidiary of T-Systems International. As an important member of the international T-Systems network IT Services Hungary is the most dynamic IT service centers in Hungary which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, ITSH concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.
Supervises different subteams consisting of employees with senior level professional competences in different fields
the professional management of one of the subteams is based in the UK – regular discussion is necessary with the UK-based functional manager
Oversees the implementation of tasks of his direct reports, and ensures even workload of the members of the group.
Liaises goals, expectations and performance-related questions
Supports team members in escalation handling.
Transfers operational and other relevant business information to the group.
Ensures the well-being of the group; facilitates effective team work and conflict management.
Monitors the productivity and operational performance of the group, and takes correction steps when necessary.
Takes part in the planning of the budget of the work group; has partial responsibility for its observance.
Conducts the performance appraisal of the subordinates and gives inputs to salary review.
Takes part in the selection of new employees, suggests dismissals and promotions.
Supports the individual development of the members of the group: specifies basic performance and identifies development gaps; develops the technical knowledge of subordinates.
Sets goals for the group: helps in clarification of individual responsibilities; distributes tasks to individuals, and sets priorities daily; determines execution deadlines and quality expectations.
Gives professional guidance to subordinates.
Reconsiders claims arriving from other organizational units to the groups, and conducts professional conciliation with those units.
Makes proposals in case of conflict and has certain decision-making rights.
Proven team leadership experience preferably in an ICT multinational environment
Excellent communication, negotiation and conflict-handling skills
Outstanding problem solving skills
Degree in business studies or IT engineering
Structured way of thinking
Ability to create a friendly and motivating working atmosphere
Technical experience in network operation or network design (Cisco technology) is a definite advantage