Leading a team of app 11 FTE. People management and professional coordination of the GPD Pre-Prod& Perf Mgmt team. Deals with Performance, Quality, Provider Mgmt & Riporting. Ensure quality and motivation. Develope people and processes, optimize work and costs. Responsible for process clarifications and handling escalations. Identify areas for improvement and develop the team. Initiate regular meetings with other teams to improve quality.
University degree or equivalent. At least 3 years experience in team leading. People manager with clear communication, motivating and encouraging staff for high quality performance. Knowledge of network technologies: MPLS, VPN, ATM. Fluent English and German language knowledge.