Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Senior Customer Support Team Leader


  • A hirdetés 680 napja lejárt
Location:

Budapest

Responsibilities:
  • Provide directions, instructions and guidance to the team to achieve the goals
  • Act as a motivator and decision maker to ensure that the group is working efficiently and in unity
  • Ensure the proper implementation of new customer service structures and procedures
  • Assist with planning/organizing the proper coverage and align staffing
  • Supervise the quality assurance process and related training of staff members to ensure quality customer service
  • Provide constructive feedback - coach, mentor, motivate and evaluate the performance of the team on a regular basis
  • Participate in recruitment activities
  • Act as a backup of the manager if needed
Requirements:
  • At least 5 years of supervisory/team lead experience in a similar field
  • Experience in managing at least a team of 15-20
  • Experience in coordinating senior colleagues
  • Excellent communication skills in English
  • High level of computer literacy (MS Office)
  • Strong people management skills and interpersonal skills
  • Willingness to work in shifts
We offer:
  • Possibility to travel
  • International career opportunity
  • Corporate training programs
  • Modern working environment in the heart of the city
  • Young and dynamic multinational team
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat Több mint 5 év
Munkaidő tipusa Teljes munkaidő
Egyéb hasonló állások Önnek
Senior embedded developer

Exact Solutions Kft.

Our partnerWe are looking for a team player int...
Budapest


AR Subject Matter Expert

Trenkwalder Kft

We are looking for new colleague for our multin...
Budapest


Gépszerelő

Trenkwalder Kft

Magas színvonalú talajművelő és növényápoló gép...
Csongrád, Csongrád