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www.cvonline.hu

Senior Customer Service Specialist – German Speaking


  • A hirdetés 12 napja lejárt
Location:

Budapest

Responsibilities:
  • Be the first point of contact for key accounts
  • Provide information about products, services and marketing activities
  • Build good customer relationship and engagement
  • Handle and document the incoming enquiries by phone or mail
  • Interact with customers in a professional, friendly and efficient manner ensuring high level customer satisfaction
  • Provide first contact resolutions and escalate concerns about meeting service levels or deadlines
  • Log, assign and track progress of queries and customer requests
  • Provide accurate information to both business customers and internal departments
Requirements:
  • Fluency in German
  • At least intermediate English language knowledge
  • At least 2 years of experience in customer facing roles
  • Experience gained in SSC can be an advantage
What the company offers:
  • Competitive salary and package
  • Modern and dynamic office environment
  • Career building opportunities
  • Professional challenges
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 1 év
Munkaidő tipusa Teljes munkaidő
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