ABOUT OUR CLIENT We’re experts in the world’s fastest growing sector - globe shopping, where consumers from one country shop in another. We introduced the world to Tax Free Shopping over 30 years ago, but now offer a range of great services to help travellers shop and spend wisely in 43 countries around the world. We work with over 270,000 of the world’s favourite brands, helping businesses engage with globe shoppers. Our IT headquarter is located in Vienna and we do have offices all over the globe, we’re a truly international team.
Working closely with IT functions, Business Units, customers, and suppliers, the holder of this position shall analyse and document new requests in a detailed and structured way such that the requirements can be used as basis for software development and quality assurance processes. He / she shall focus on Business Process Analysis and Business Process Design and provide a comprehensive outlook to the business. Main responsibilities include the translation of business’ needs and expectations into new products, services and solutions, helping Business Units implement technology solutions in a cost-effective way, analysing, classifying and modelling information, brainstorming for solutions and identifying weak points in plans and communicating clearly with all stakeholders and partners.
Transfer of high-level business requests/ideas to detailed business requirements and technical requirements for development teams
Abstract up from low-level information to a general understanding for business users
Liaise with customers, suppliers and various Business Units in order to elicit, establish and translate business requirements into functional and non-functional requirements.
Critically evaluate requirements gathered from multiple sources and reconcile conflicts.
Create, organise and maintain structured business requirements documentation
Consult with Product Owners / System Specialists / Software Architects to brainstorm for feasible and cost-effective solutions and provide them with valuable inputs and insights from business’ points-of-view
Support Project Managers with estimation and evaluation of efforts and resources
Model data and processes according to UML and BPML standards
Support Development and Quality Assurance teams throughout the software development lifecycle e.g. review test cases
Proactively cultivate good relationships with Business Units and other stakeholders to ensure flawless and transparent communication channels
Education and experience:
Min. 3 years of experience as a Business Analyst / System Analyst, ideally
in a transaction processing or financial services environment
modelling based on UML and BPML with a modelling tool
Experience in working with dislocated teams in a global, multicultural environment
Relevant IT educational background - University degree or similar relevant experience
Project life cycle experience, from presales analysis, planning and orientation through to final acceptance testing.
Excellent English language skills both oral and written
Natural translator of business requests into business / technical requirements
Very well-structured with great attention to details
Distinctive analytical thinking and ability to analyse and design complex workflows and processes
Integrity and high quality standard levels
Excellent verbal and written communications skills
Ability to interact professionally with a diverse group, executives, managers and subject matter experts
Good client-facing skills, inquisitive and engaging personality
WHAT OUR CLIENT OFFERS
Work in fast-growing international company
Multi-cultural environment and inspiring colleagues from many different countries
Development and potential to growth
Varied and challenging job
For this position applies a collective minimum basic salary with disposition to overpayment depending on the professional quality and experience. Additionally you can influence your possible target salary positively by your effort and commitment.
Other information: Place of work: VIENNA, Duration: long-term
If you are interested in this position, please send your CV to email@example.com