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Senior AP Service Desk Representative


• Prepare and respond to voice or email inquiries from employees and vendors with regards
to invoices
• Escalate to a Manager any calls or emails that are sensitive in nature to our reputation
• Accurately prepare individual metrics at the end of each business day to be consolidated
with the group's performance
• Monitor system performance, escalating technical-related issues to management or via
trouble ticket escalation
• Follow up customer queries and check resolution where necessary to ensure satisfaction
with the response
• Track and document all customer contact
• Follow up customer queries and check resolution where necessary to ensure satisfaction
with the response.


• Bachelor’s Degree preferred
• Fluent English language skills required
• Excellent spoken and written communication skills
• Good analytical abilities in order to determine the best course of action when
encountering a customer service issue
• Strong degree of reliability
• Team player.
• Excellent customer service skills
• Microsoft Office (Word, Excel) knowledge


Apply directly to Eszter Virag, Delivery Consultant, for a short pressure free and confidential discussion on this role and other opportunities.

Tel: +36 1 8833 517
E-mail: E-mail cím megjelenítése
Web page:
Keep up to date with all my urgent vacancies by adding me as a LinkedIn connection and viewing
my monthly vacancy presentation.

Munkavégzés helye Budapest főváros
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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