Pozíció leírása / Job description
Would you like to got a responsible role in a multinational environment? Feladatok: TASKS Elvárások: REQUIREMENTS Amit kínálunk: WHAT OUR CLIENT OFFERS
Would you like to work for the market leader SSC company?
Do you want to support noted pharmaceutical companies?
So THIS IS YOUR JOB!
Receiving end user calls
Provide first level resolutions
Ticket creation/ categorization/ prioritization
Ticket escalation to respective Support Group
Incident resolution and recovery
Excellent English language knowledge is a must
Any other European language is also a must (preferably German)
Knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
Customer service orientation and ability to work in a team
Strong keyboard skills
Fresh graduates also welcomed!
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Open and colourful work place with multicultural community
A role that provides you progress both professionally and personally
Convenient location and nice office building
Would you like to got a responsible role in a multinational environment?
WHAT OUR CLIENT OFFERS
Elvárások / Requirements
Amit kínálunk / Offer
Randstad Hungary Kft.
Lövőház utca 39.
Tel: +36 1 411 2090