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SAP Basis Admin (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 1054369

IT SERVICES FEJLÉC
FELADAT
  • Provides 2nd and 3rd level support of SAP applications for internal and external customers independently of modules.
  • Ensures the smooth running of SAP applications, implements updates and version changes, corrects emerging errors, fulfills requests, gives advice and support for the use of application.
  • Creates, receives and opens tickets.
  • Establishes the competency regarding the ticket; accepts, rejects or forwards the ticket to the place of solution.
  • Solves the less complex issues, and escalates problem solving.
  • Updates the tickets.
  • Communicates with the client about the solution of the ticket.
  • Closes the ticket, documents the solution.
  • Provides data to internal and external parties requesting reports.
  • Gives authorizations, implements less complex tasks.
  • Provides 2nd level support, solves the majority of problems on his/her own level.
  • Implements system upgrades.
  • Works according to the application support life cycle.
  • Is aware and makes use of the processes of ITIL.
  • May be mandated with standby tasks if expert advice is available when necessary.
  • Keeps professional contacts with the IT professionals of clients.
PROFIL
  • System migrations, homogeny, heterogen
  • >3 year experience in Basis administration
  • provide 3rd level support
  • execute Oracle upgrades
  • Skills needed: Good communication and Organization skills, task and customer focus, “can do” attitude
  • IT skills: SAP Basis, MS Office, Oracle, Linux
  • strong English

Kategória
IT / Informatika
Régió
Pécs
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