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Retail Customer Service Assistant - Cheetham Hill - Lancashire, Manchester, M21 0


  • A hirdetés 1203 napja lejárt
About William Hill

William Hill is a dynamic business, focusing on delivering agreatgambling experience for our customers. We are equallypassionateabout providing a great employee experience and injoining our teamyou will be part of a fast paced organisation thatis one of thebest-known names on the high street.

Job purpose and scope

You will be the friendly face engaging with our customersandprocessing bets on our state-of-the-art betting system. AsaCustomer Service Assistant you are key in making our customersfeelwelcome and we strive to continuously deliver excellentcustomerservice. Our shop environments are modern and theatmosphere isthrilling and exciting. We are a fast-paced 7 day - a- weekbusiness and our busiest times are very much dictated bythesporting calendar. Bearing this in mind you must be flexibleandadaptable. If you would like a role where no two days are thesameand if delivering customer service comes naturally, apply nowandbecome part of the thrilling gambling action.

Specific responsibilities

- Providing a great gambling experience for our customersthroughdelivering a professional and friendly service
- Advising customers through in-depth knowledge of all inshopbetting products, including gaming machines
- Understanding and fully complying with GamblingCommissionregulations
- Maintaining a clean and tidy working environment througheffectivemerchandising, maintenance and housekeeping

Essential skills/attributes

You will be aged 18 or over, numerate and able to work eveningandweekends. We provide full training, which is considered to bethebest in the industry.

Desirable skills/attributes

Previous customer service related experience
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