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Reservation Manager


  • A hirdetés 1038 napja lejárt


Reservation Manager

   

 

Main duties:

  • Overseeing the operations of the reservation department
  • To overseeing all reservation procedures and operations, ensuring quality of customer service and efficiency and productivity of work standards
  • Monitoring the group block activity. Responsible for management of group cut off dates, securing and reviewing all rooming lists, monitoring group block activity
  • Mentoring, coaching and supervising any issues related to the daily operation of the Reservations Department.
  • Overseeing recruiting, hiring and training within the department together with the Director of Revenue and Reservations
  • Creating innovative and dynamic upselling initiatives to continue driving average room rates for suites and executive room categories
  • Organizing training for the reservation team in terms of quality and sales optimisation
  • Enhancing the smooth communication and working relationships with all departments

The ideal candidate has:

  • Excellent interpersonal and communication skills, problem solving, reasoning, motivating, organizational and training abilities
  • Flexible, team player with positive attitude
  • Strong leadership skills

Minimum expectations:

  • College or higher degree;
  • 3 years relevant experience preferably gained in a Hotel environment;
  • Fluent English, German and French knowledge is an advantage
  • Opera 5.0 knowledge
  • Computer knowledge (World, Excel, Power Point..)
Helyek Pest
Budapest
Kategória Szervezés / Menedzsment / Cégvezetés
Idegenforgalom / Szálloda / Vendéglátás
Minimális tapasztalat Több mint 5 év
Szükséges iskolai végzettség Főiskolai végzettség
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Angol
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