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RCC Scheduler with fluent German and English Job

Job Title: RCC Scheduler with fluent German and English
Job ID: 281710
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Org Marketing Statement

Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

Day to Day Work

RCC Scheduler with fluent German and English

Role Purpose:
As a coordinator you will be responsible for active contact with field engineers - assisting, scheduling and monitoring their daily work in Germany.

Key Responsibilities/Outcomes:
- Dispatch - Direct engineers to the required work within specified timescales
- Resource Management - Manage the scheduling of engineers
- Monitoring - Track the progress of outstanding incidents
Key Qualifications:
- Fluency in German and in English
- Good working knowledge of MS Office (Word, Excel, Outlook)
- Knowledge/experience of PC systems & components is a plus
- ITIL qualification is an advantage
Job Specific Skills:
- Customer service skills
- Strong negotiation skills
- Strong problem-analysis skills with attention to detail
- Stress resistant

Closing Statement

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

If you would like to join us, please register with your English CV via mail E-mail cím megjelenítése or on our website: Link megjelenítése and write the position's name into the subject field.

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