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www.cvonline.hu
Quality and process specialist (IIS) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.23.
Hirdetés azonosító: 1004021
lejárt
YOUR TASK
  • Collection of necessary input from several institutions, processes and environments (operation, ITIL, architecture, best practices, etc.)
  • Set global standards for the department: international Service Desk, monitor and supervise the compliance of them Develop infrastructural, methodical or process orientated solutions according to actual customer request by using existing standards and processes
  • Design, describe and document process adoptions and new developed processes based on the T-Systems standard processes
  • Cooperation within national and international projects with active and self responsible tasks or as a sub project leader
  • Understand business process issues and communicate technical solutions to national and internal clients
  • Support the presales activities for new customer at offering, transition or planning
YOUR PROFIL
  • University or college degree
  • Fluent English AND German skills both oral and written
  • Experience in Service Desk field
  • Experiences in Incident and Problem Management
  • ITIL V3.0
  • SixSigma is an advantage

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
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