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www.cvonline.hu
Quality and Process Specialist (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.26.
Hirdetés azonosító: 750497
lejárt
FELADAT

Position   Description

 - Supports planning and implementation of process-based, integrated   management systems.

 - Participates in executing internal audits and in organizing external   audits.  

 - Takes part in organizing and implementing periodic and ad-hoc client-side   surveys and impact analyses.  

 - Provides support in documentation and reporting.

 - Participates in the design and implementation of ITIL and ICTO processes.  

 - Participates in project work, performs project administration tasks.

 - Takes part in the preparation of client reports.

 - Contributes to the measurement of quality and satisfaction of external and   internal customers, to processing of the feedback and operating a correction   system.

 - Documents the work professionally.

Position Requirements

 - University Degree on the field of Information Technology or International   Economic Business

 - ITIL Certification (Minimum: ITIL foundation. Ideally: Intermediate   Service Operation + Service Transition or higher )

 - At least 2 Years of experience in a leading position within service teams   Excellent knowledge of ITIL Best Practices and profound knowledge of Service   Processes & Procedures

 - Experience in Change, Evaluation, Release and Validation Management

 - Deep knowledge of Windows, MS Office Tools, Outlook, etc

 - Broad knowledge of Quality Management structuring and development

 

 

 - Experience in monitoring and reporting quality

 - Ability to work unsupervised

 - Experience in developing goal directed plan Superior report writing   skills

 - Excellent ability to abstract, strategic and analytical thinking

 - High level communication and negotiation skills

 - Willingness to travel abroad (up to 25% of work time)

 - Advantage: Knowledge of SAP handling

 - Experience with a fast growing service team

 - English: Advanced level

 - German: Basic level

Our offer

-Young and dynamic team

-Competitive salary and benefits   package

-Modern and comfortable working   environment

-Continuous development   opportunities in IT and languages

-Career opportunities

-Multinational environment:   involvement in international T-Systems projects

Method of application

Please send your detailed professional curriculum vitae to the   following address:

Link megjelenítése

Search by job ID: 79132

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Debrecen
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