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Quality and Process Management Specialist (ISD) (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.21.
Hirdetés azonosító: 843269
lejárt
FELADAT

Tasks

  • Collection of necessary input from several institutions, processes and environments (operation, ITIL, architecture, best practices, etc.)
  • Set global standards for the department: international Service Desk, monitor and supervise the compliance of them Develop infrastructural, methodical or process orientated solutions according to actual customer request by using existing standards and processes
  • Design, describe and document process adoptions and new developed processes based on the T-Systems standard processes
  • Cooperation within national and international projects with active and self responsible tasks or as a sub project leader
  • Understand business process issues and communicate technical solutions to national and internal clients
  • Support the presales activities for new customer at offering, transition or planning

 

Requirements

  • BSc or MSc degree, IT degree is an advantage
  • Fluent English AND German skills
  • Experience in Service Desk field
  • Experiences in Incident and Problem Management
  • ITIL V3.0
  • SixSigma is an advantage

Our offer

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment

 

How to apply

Please upload your detailed professional CV (German/English) for the appropriate position on our homepage:

 

Link megjelenítése

 

Search by code: 78827

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Budapest
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