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Quality and Process Management Specialist (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 1075098

IT SERVICES FEJLÉC
FELADAT

Focus area: Provider management

  • Prepares process descriptions and flow charts, documentation
  • Prepares requirement specifications in planning for process support
  • Supporting or leading projects and working teams related to process improvement initiatives
  • Contributes to continuous improvement and quality optimization initiatives to enhance efficiencies within the managed processes
  • Facilitate knowledge sharing across the organisation to ensure that best practice is implemented.
  • Actively taking part in both external and internal process audits
  • Supports internal communication of process communities
  • Supports internal quality and process trainings
  • Contributes to the quality assurance process, standardization
  • Prepares reports for the management and for other departments
PROFIL
  • University/college degree  or relevant work experience (ideally in a field related to Economics)
  • Project coordination or reporting experience is an advantage
  • Knowledge and experience in process and quality improvement project in operaton area is an advantage
  • Advanced knowledge of German AND/OR English language
  • ITIL knowledge (Incident, Change,  Problem, Request Management)
  • High problem solving skills and flexibility
  • Creativity in own tasks and ability of working in team
  • Methodical thinking, analytical approach
  • Good communication skills  -  experience in management-level communication is an advantage
  • Result oriented attitude
  • Knowledge of telecommunication systems is an advantage
  • Knowledge of relevant IT systems and applications is essential (MS Excel, Power Point, Word)

Kategória
IT / Informatika
Régió
Debrecen
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