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www.cvonline.hu

Process Improvement Expert


  • A hirdetés 1029 napja lejárt
Location:

Budapest

Responsibilities:
  • Plans, manages and co-ordinates customer service process improvement projects
  • Agrees project objectives and communicates project status to key stakeholders
  • Provide regular communication to key stakeholders to ensure transparent project management and up-to-date information
  • Makes sure that all the objectives of the project are delivered
  • Independently manages and makes decisions in a project according to the plan, within budget, and on schedule
  • Organization and facilitation of the improvement workshops to analyze processes and develop solutions involving the project team members
  • Builds the project team based on the optimal mix of competencies and personalities for the project success
  • Motivates and coaches project team members
  • Deliver project documentation according to the program
  • Using special project management software tools to produce clear timetabled project plans
  • Improves the project management and process improvement methodology continuously
Requirements:
  • University or college degree
  • 2-3 years experience in delivering process improvement projects in a multinational organization
  • Experience in IT system implementation
  • Fluency in English
  • Excellent knowledge of MS Office Tools
  • Solid knowledge of project management and process visualization tools
  • Ability to travel within a designated region
Advantages:
  • Six Sigma or Lean Management experience
  • Experience gained in a shared service center
  • Experience in transition projects
What we offer:
  • Competitive salary and benefits
  • Participation in trainings
  • Long-term career opportunity
  • Young and dynamic work environment
  • Modern office environment, easily accessible workplace
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 3 és 5 év között
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