www.cvonline.hu

Process Analyst


Location:
  • Budapest
Responsibilities:
  • Support systematic management and improvement of processes
  • Lead process documentation associated with existing processes and new process integrations
  • Specialises in process improvement techniques such as Six Sigma
  • Guide documentation, review, and maintenance of process maps and SOPs
  • Develop and deliver process training programs and coaching on process-related systems
  • Provide support to project managers and process improvement experts
  • Deep understanding of specific process activities performed by various teams across the organization
  • Provide best practice knowledge to identify improvement opportunities, assist operation with monitoring tools
  • Assist in the execution of continuous improvement projects
  • Facilitate workshops for process analysis, design and implementation activities
  • Assist the set up of measurement systems for SLAs/KPIs and coordinate benchmarking exercises for critical processes and set targets
  • Conduct relevant analysis and reports to define the impact of process improvements
  • Build excellent work relationship with involved stakeholders
Requirements:
  • College or university degree
  • At least 2 years relevant experience in a B2B environment and knowledge of existing business support activities
  • Significant experience with process mapping methodologies, tools and workshops
  • Good understanding of individual roles and of the relevant systems
  • Demonstrable functional knowledge in one or more service delivery areas
  • Great communication and partner management skills
  • Process orientation nd analytical skills
  • Willingness to travel
Advantage(s):
  • Continuous Improvement Certification e.g. Yellow or Green Belt
  • Shared service experience
What we offer:
  • Competitive salary and benefits
  • Modern work environment
  • Opportunity to be part of a stable and fast growing organization
  • Opportunity to work from home
Munkavégzés helye Budapest
Kategória IT / Informatika
Minimális tapasztalat Több mint 5 év
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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