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Portuguese Speaking 1st Level IT Helpdesk Agent (24/7)

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2016.04.15.
Jelentkezési határidő: 2016.04.26.
Hirdetés azonosító: 990482


Portuguese Speaking 1st Level IT Helpdesk Agent (24/7)
Your new company
Our continuously growing multinational partner which is a prestigious telecommunication company operating a business service center in Budapest.

Your new role
As a 1st Level IT Helpdesk Agent your responsibilities will include the followings:
  • Providing first level IT support to customers
  • Being a first point of contact for end users support using all communication channels (e-mail, phone)
  • Independently handling and progressing requests
  • Escalate cases to relevant support groups

What you'll need to succeed
In order to successfully apply for the 1st Level IT Helpdesk Agent position, you need to have:

  • Fluency in Portuguese and advanced level of English
  • The ability to work in shifts (24/7)
  • CCNA/CCNP certification or experience in a similar role is a great advantage
  • Knowledge of network technologies like Cisco or Avaya is nice to have

What you'll get in return
To their future colleague our client offers an outstanding compensation package and opportunity to work in a friendly and modern environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your English CV.

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