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POLISH speaking Customer Service Representative (Night Shift)


Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

We are looking for the following professionals
to join our Budapest Call Center:

POLISH SPEAKING CUSTOMER SERVICE REPRESENTATIVE (Night Shift)

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

Tasks:

  • Answering incoming phone calls and e-mails in POLISH language
  • Providing support regarding smart phone devices
  • Giving guidance and solving problems
  • Communicate effectively to the customers
  • Preparing reports and being responsible for administrative tasks

Requirements:

  • Willing to work only in night shift
  • Fluent Polish language knowledge
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Good communication skills
  • Strong interpersonal, communication and customer service skills
  • Excellent problem solving skills
  • Experience in administration
  • Good organizational skills
  • Ability to work within a continually changing environment

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Bonus based on your productivity
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY!

Munkavégzés helye Budapest XIII. kerület
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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