www.cvonline.hu
Experienced Order Management Specialist (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 1073826

IT SERVICES FEJLÉC
FELADAT
  • International order management for NGENA services provided to other service providers
  • Order verification, order fulfillment process monitoring
  • Co-ordination of the comparatively small share of manual provisioning and test tasks
  • Communication with NGENA's service provider customers and delivering 3rd parties mainly via NGENA fulfillment tools or phone
  • Interfacing with NGENA customers' service desks and and sub-providers
  • Support of continuous process and tools improvement
PROFIL
  • At least higher education, college or university degree is advantageous
  • Fluent in English, German knowledge is advantageous, but not mandatory
  • Two years of ICT or related experience, order-management or provisioning area is an advantage
  • ITIL foundations knowledge or certificate is advantageous, but not mandatory
  • The job requires the willingness and ability to collaborate in an international team, and to understand NGENA's technical infrastructure and process
  • The candidate is affine to innovations, result and customer oriented
  • Confident communication skills, towards customer and sub-providers
  • Willingness to travel occasionally to project- and team meetings
  • Understanding of networking basics
  • Quick learning and confident use of various IT tools and processes, with improvement potential
  • At least intermediate user of MS Office products
  • Good overall sense for IT businesses

Kategória
IT / Informatika
Régió
Debrecen
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