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www.cvonline.hu

Order Desk Specialist (Polish)


  • A hirdetés 625 napja lejárt

Order Desk Specialist (Polish)

 

Our multinational partner is looking for an Order Desk Specialist with fluent English AND Polish knowledge in their Shared Services Centre in Budapest.

Responsibilities:

  • Ensuring the customer’s orders are correctly loaded onto the system, and making sure that any queries are resolved and orders are delivered on time
  • Being the first point of contact for customers on price, source products, chase supplies, orders, claims, credits, stock discrepancies and returns
  • Managing incoming  orders
  • Managing and maintaining customer Order Book for the supported region
  • Supporting customers on Internet and WEB applications
  • Monitoring delivery status
  • Managing returns, credit notes, complaints and warranty issues
  • Providing support to Local Sales team and internal/external customers
  • Understand local market specifics and follow environmental changes
  • Maintaining customer master data

Requirements:

  • Fluency in Hungarian AND English AND Polish is a must!
  • Relevant Customer Service Desk experience
  • Excellent communication and relationship building skills
  • IT Systems literate (Office Automation tools)
  • Highly Customer Focused attitude
  • Ability to work under pressure and meet deadlines

How to apply:

If you are interested in the above position please send your CV in Word format to the following e-mail address.

Helyek Pest
Budapest
Kategória Asszisztencia / Adminisztráció
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 2 év
Munkaidő tipusa Teljes munkaidő
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