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www.cvonline.hu

Order Desk Manager


  • A hirdetés 1213 napja lejárt

Are you looking for a new challenge? Do you enjoy multitasking activities? Would you like to work for a multinational company?

 

We are looking for You if you speak Fluent English and meet the below requirements.

 

 

Job Summary:

To process customer orders and be the point of contact for customer requests: to monitor order status and to keep customer informed of status, to crate and maintain good working relationship with customer

 

Key Responsibilities:

 

  • Manage a department who is first point of contact for internal customers
  • Monitor daily processing of customer orders
  • Provide internal communication and escalation channels as part of weekly / monthly meetings among the parts of Supply Chain
  • Monitor order book status, make necessary actions to resolve systematic failures in order processing
  • Reporting KPI figures and escalating issues to appropriate level
  • Ensure customer service on target

 

 

Requirements:

  • Economic graduation complemented with logistics/administration
  • 4+ years working experiences within Customer Service or Order Desk
  • 1+ year experience in Team Leader position
  • Knowledge of transportation, experience within export business
  • Very good English knowledge
  • Good understanding of processes and products
  • Good communication skills and problem solving
  • Customer and target oriented

 

 

 

Apply directly to Eszter Virag, Researcher Consultant, for a short pressure free and confidential discussion on this role and other opportunities. 

Tel: +36 1 8833 517

E-mail: E-mail cím megjelenítése

Web page: Link megjelenítése

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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