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OPM Specialist for UK Accounts (Telecommunications) (Debrecen/Pécs/Szeged/Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.21.
Hirdetés azonosító: 1028917
lejárt
YOUR TASK
  • Being responsible for the telecommunications services of different UK Accounts (not including people management)
  • Optimizing and improving operational processes throughout the service chain (including 1st line teams, 2nd level operations, providers, vendors)
  • Coordinating the resolution process of critical network outages (Prio 1-2 indidents and critical P3-s – even outside normal business hours)
  • Managing technical projects
  • Being responsible for preparing Service Level reports and complying with budget constraints
YOUR PROFIL
  • At least 1-2 years of work experience in a multinational environment
  • At least 1-2 years of experience in the telecommications sector - preferably in network operations (1st or 2nd level support)
  • Experience in coordination (team management, technical coordination)
  • Fluency in English (both spoken and written)
  • Proactivity
  • Excellent communication and presentation skills
  • Solution oriented mindset and outstanding problem solving skills
  • ITIL know-how (at least Foundation level)
  • Experience in process improvements
  • Willingness to do on-call duty in out-of normal business hours

Application - IT Services Career Site
 

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