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OPM Manager (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 1028901
  • Plans, controls and takes responsibility for the provision of the scope of services in time & quality.

  • Is responsible accountable/responsible for the compilation and subject-specific/functional content of the technical/operational concept.

  • Advises and supports the SDM with respect to commissioning and cost optimization.

  • Plans and develops efficiency improvement measures in coordination with the SDM and takes responsibility for their implementation within Delivery.

  • May be involved as a consultant regarding existing business.

  • Transfers Service Chains from the transformation phase into the operating phase and controls/manages the Service Lines involved via the OPMs.

  • Takes overall responsibility for the E2E quality of the Service Chains.

  • Provides cost and service transparency regarding the individual services of Service Chains.

  • Forms a SPOC for production-related issues in the Service Lines and for SDM.

  • Is responsible for the completeness and quality of data in the Asset and Configuration Management system of a Service Chain.

  • Take responsibility for compliance with target parameters (OLA) regarding Incident, Problem, and Change processing within the commissioned scope of services.

  • Ensures the agreed upon reporting is provided, for example according to OLA, SDE, etc.

  • The order-specific details are added individually in every particular case.

  • Bsc degree or relevant experiance

  • Advanced English language knowledge, intermediate German is advantage

  • Hard skills:

    • technical knowledge

    • tool knowledge, advantage: SM9, TSAM, SOM@SAP

    • financial orientation in term (CAPEX, OPEX) any financial experience would be great

    • project management experience

    • preferably management experience

  • Soft skills:

    • intercultural understanding

    • experience in working in international environment

    • very good communication skills

    • open minded

    • target oriented

    • able to sustain stress

    • straight forward

    • natural talent for managing (in case he/she has no direct proof of management background in his career can be e.g. steering the private project of building his own house)

  • Interest in building up his/her career in international environment (there is plenty that can be offered to the candidate in the future)

  • Office applications advantage: sm9, tsam, som@sap

Application - IT Services Career Site

IT / Informatika
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