Plans, controls and takes responsibility for the provision of the scope of services in time & quality. Is responsible accountable/responsible for the compilation and subject-specific/functional content of the technical/operational concept. Advises and supports the SDM with respect to commissioning and cost optimization. Plans and develops efficiency improvement measures in coordination with the SDM and takes responsibility for their implementation within Delivery. May be involved as a consultant regarding existing business. Transfers Service Chains from the transformation phase into the operating phase and controls/manages the Service Lines involved via the OPMs. Takes overall responsibility for the E2E quality of the Service Chains. Provides cost and service transparency regarding the individual services of Service Chains. Forms a SPOC for production-related issues in the Service Lines and for SDM. Is responsible for the completeness and quality of data in the Asset and Configuration Management system of a Service Chain. Take responsibility for compliance with target parameters (OLA) regarding Incident, Problem, and Change processing within the commissioned scope of services. Ensures the agreed upon reporting is provided, for example according to OLA, SDE, etc. The order-specific details are added individually in every particular case.
Bsc degree or relevant experiance Advanced English language knowledge, intermediate German is advantage Hard skills: technical knowledge tool knowledge, advantage: SM9, TSAM, SOM@SAP financial orientation in term (CAPEX, OPEX) any financial experience would be great project management experience preferably management experience Soft skills: intercultural understanding experience in working in international environment very good communication skills open minded target oriented able to sustain stress straight forward natural talent for managing (in case he/she has no direct proof of management background in his career can be e.g. steering the private project of building his own house) Interest in building up his/her career in international environment (there is plenty that can be offered to the candidate in the future) Office applications advantage: sm9, tsam, som@sap