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www.cvonline.hu
Operations Manager (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.04.29.
Hirdetés azonosító: 1061944
lejárt
YOUR TASK
  • Technical responsibility for the Lead Incident Management TSP
  • Coordinate the implementation of client contracts with service lines and production units – aiming at a performance that will meet and possibly even exceed the expectations of the given (external or internal) client
  • Steer the LIMs and is a part of the KBM management team
  • Act as a single point of contact between the Service Delivery Manager (SDM) or and the affected service delivery units as well as the customer
YOUR PROFIL
  • Economics or technology degree
  • Technical coordination experience
  • Excellent communication and problem solving skills
  • My Workroom, Microsoft Visio, Excel and Windows knowledge
  • Fluent German and English knowledge
  • Proven experience in Lead Incident Managament (preferably in Telecommunications area)
  • Advanced coordination and management skills
  • At least basic understanding in networking
  • Experience in process optimization
  • Experience in using various ticketing (eTTS, Remedy, HPSM9) and monitorong systems

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
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