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Operation Manager 
IT Services Hungary Kft.
Hozzáadva: 2016.12.21.
Hirdetés azonosító: 994423
lejárt
FELADAT

 

General description

 

 Interface between SC OPM/SDM/Service Owner (Customer) and operation in defined field in order to keep quality of the production.

  Accountabilities

 

 

  • Responsible for part of service chain, cross Department level (technical layer)
  • Responsible for KPIs and SLAs / OLAs of the related services
  • Accountable for technical content of operational / specialized technical concepts.
  • Ensure the quality of provided services and provides operational support.
  • Coordinate, manage and monitor operational performance on the respective technical layer and cooperates with various departments.
  • Identify, formulate and implement the improvement of processes and policies to maximize operational output.
  • Support SC OPM in planning the requirement for resourcing at both Department and Team level.
  • Operational interface between the production and SC OPM.
  • Support SC OPM in explanation of production options for SDM.
  • Responsible for the default reporting ordered by the SC OPM.
  • Monitor, manage and improve the efficiency of provided services.

 

 

PROFIL
  • High School

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Külföld
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