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Operation Management Specialist - Application Operation (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2017.09.22.
Hirdetés azonosító: 1046136
lejárt
YOUR TASK
  • University or college degree in degree in IT or ecnomics or relevant work experiences
  • (Upper) Intermediate German and at least basic English language skills
  • Understanding of Server/Client architecture
  • Customer facing experience, working in a demanding and focused environment.
  • Ability to work to tight timescales, managing task allocation and prioritization.
  • Flexible, agile mindset
  • Ability to work in a complex environment according defined processes.
  • Good communication skills, ability to clarify issues with the involved parties in an effective way
  • Accuracy and attention to detail, must have organizational skills.
  • Independent problem solver with troubleshooting, decision making and analytical skills
  • Ability to work flexible hours and be on-call

Advantages

  • Experience with UNIX/Linux system administration
  • Experience with Oracle DB, middleware, webserver operation, scripting
  • People Management skills with the ability to manage direct and matrix teams of Operations Managers, Technical specialists
  • Experience of Performance Management, Reporting and Service Improvement Programmes using best practice
  • Excellent organizational skills, experience with OPM (Operation Management).
  • Advanced English knowledge
YOUR PROFIL
  • Plans, controls and is responsible for the provision of the service in the required time / quality
  • Is responsible for compliance with the parameters (SLA/OLA) for incident, problem and change processing within the commissioned service scope.
  • Maintenance of documentation (operation handbooks), ensures the agreed reporting.
  • 2nd level support of business specific applications (running on classic and different cloud systems) for an external client
  • Proactively monitors the service processes, their utilization and timing in order to prevent incidents
  • Preparing, coordinating and executing changes like mostly patching, roll-out, migration

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Pécs
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