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Office Junior - Warwickshire, Birmingham, B12 8

What we're looking for

This is an excellent opportunity for a talented, motivated and ambitious individual who is looking to progress their career within a franchised motor retail environment in an office junior capacity.

You must be driven, confident, with the desire and ability to work to and achieve targets and objectives.

You must also be prepared and committed to undertake training and qualifications during your apprenticeship and demonstrate your desire to do so at interview.

Role & Responsibilities

The key responsibilities of this role are as follows:

Customer Satisfaction (CSI): To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means Customers would not consider using our competitors.
Technical Knowledge: To obtain maintain high level of knowledge and ensure you are compliant with manufacturer training requirements.
Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
Quality: To uphold Company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
Delivering our Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write ups are clear and concise specifying concern, cause and cure (the three C's).
Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all health and safety regulations and that customer vehicles are appropriately protected while in our care.

What You Can Expect

If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, childcare voucher scheme, colleague purchase scheme, preferential service rates, share incentive plan, Vertu rewatds and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.Link megjelenítése" width="0" height="0" />
Munkavégzés helye Warwickshire
Kategória Külföldi munka
Régió Külföld
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