A munkáltatóról / About the company
Our client is a multinational continously growing company in IT/Telecommunication sector, for which we look for Nordic (Swedish, Finnish, Norvegian or Danish) Speaking Client Relationship Coordinator. FRESH GRADUATES ARE ALSO HIGHLY WELCOME!
Pozíció részletezése / Position overview
•Answer incoming customer and cross functional contacts
• Provide support over the telephone and via e-mail to clients
• Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored.
• Work together with colleagues to share information, collaborate on problem solving and identify major service issues.
• Creation of customer documents and notification
•Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
•Fluent in English
•Upper intermediate level in Swedish OR Finnish OR Norvegian OR Danish
•Customer focused, self motivated and able to communicate clearly, both written and in speech
• Ability to multi-task, adapt rapidly to constant change in processes and technology. Proficient in the use of MS Office
• FRESH GRADUATES ARE ALSO HIGHLY WELCOMED!
• Attractive salary and compensation package,
• Continuous training and personal development;
• High quality working environment.
If you are interested in the position above, please send your CV in MS Word format to the email address below. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!
For further job offers please visit Link megjelenítése website.