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www.cvonline.hu

Nordic (Swedish, Finnish, Norvegian or Danish) Speaking Client Relationship Coordinator(TV-2705)


  • A hirdetés 821 napja lejárt
Our client is a multinational continously growing company in IT/Telecommunication sector, for which we look for Nordic (Swedish, Finnish, Norvegian or Danish) Speaking Client Relationship Coordinator.
 
Responsibilities:
• Answer incoming customer and cross functional contacts
• Provide support over the telephone and via e-mail to clients
• Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored.
• Work together with colleagues to share information, collaborate on problem solving and identify major service issues.
• Creation of customer documents and notification
• Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
 
Requirements:
• Fluent in English
• Native or close to native fluency in Swedish, Finnish, Norvegian or Danish
• Customer focused, self motivated and able to communicate clearly, both written and in speech
• Ability to multi-task, adapt rapidly to constant change in processes and technology. Proficient in the use of MS Office
• FRESH GRADUATES ARE ALSO HIGHLY WELCOMED!
 
Our offer:
• Attractive salary and compensation package,
• Continuous training and personal development;
• High quality working environment.
 
If you are interested in the position above, please push the „Apply” button. Or send your CV in MS Word format to Judit Szűts: E-mail cím megjelenítése. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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