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Night Receptionist - £14,500 - Berkshire, Slough, SL1 0


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Night Receptionist - £14,500

Stoke Poges

Night Receptionist, Stoke Poges required for a prestigious venue. As Night Receptionist you will be a professional and efficient first point of contact for all guests whilst ensuring the smooth running of the Front of House department

Responsibilities include but not limited to:-

· Greet guests in a professional and courteous manner in accordance with 5 Red Star AA Standard Procedure

· Ensure all guests receive full porter service throughout their stay

· Assist guests with Valet Parking and ensuring safety of car keys

· Ensure that the standards of bar service / room service are implemented at all times

· Carry out security checks of the property throughout the shift

· Record all requests for morning calls and the delivery of newspapers

· Process luggage and delivery requests courteously, promptly and accurately

· Ensure that all FOH storage areas are locked and kept neat, clean and tidy at all times

· Be fully aware of the cash handling and credit procedures and to report any discrepancies to the Front of House Manager immediately

· A working knowledge of all Front of House related equipment and systems, Opera and Concept

Requirements

· Previous experience of a 4/5 star hospitality environment essential

· Knowledge of Opera & Concept

· Excellent Communication skills with clear spoken English

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