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Network Operation Engineer

Régió: Pest

Randstad Hungary Kft.

Hozzáadva: 2017.04.27.
Jelentkezési határidő: 2014.02.25.
Hirdetés azonosító: 722989

Network Operation Engineer

Our client is an international telecommunication company.

Feladatok:

- 7/24 monitoring of all third party services and networks
- Alarm monitoring and Customer requests/complaints handling via phone and e-mail
- Incident handling and management including Trouble Ticket administration
- Handling service calls and following planned works
- 1st line fault correction related to routing provisioning
- Coordination with 2nd line support, customers and vendors
- Reporting towards Customers and Operations
- Notifications handling towards 3rd party, customers and Operations

Elvárások:

- University or College degree in Telecommunication
- Relevant work experience is an advantage
- Fluency in English, both written and verbal (Daily communication towards 3rd Party and Customers will be in English)
- Strong computer skills and knowledge
- Excellent problem analysis and problem solving skills
- Strong communication, interpersonal and customer service skills
- Team player but able to work independently
- Ability to complete job assignments in a fast-paced working environment with an accurate, timely and professional manner
- Willingness to work early and late shifts also on weekends

Amit kínálunk:

- Long term and safe job
- Possibility to learn and grow as a professional
- Competitive compensation package

Jelentkezés:
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