Network Analyst Last Level Support (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.28.
Hirdetés azonosító: 1081013

  • Supporting Customers connecting to the SIP
  • Trunk enviroment (Platform Operation IPLS)
  • Operational tasks like VoIP Diagnosis, fault detection and resolution in 3rd level
  • Managing test sessions with engineers of VoIP PBX
  • Validation of test results based on SIP and RTP traces
  • Bug fixies and upgrades on Oracle and Sonus Session Border Controller
  • University or high school degree
  • Effective communication skills in German and in English
  • CCNA Voice level knowledge is a mandatory
  • Other Cisco Voice relevant certs are also welcome
  • Sonus and Oracle Session Border Controller experience is an advantage
  • Experience in operating Session Border Controllers such as Sonus 5200, Oracle 3820/4500 series
  • Experience and knowledge of working of VoIP-Platforms, Session Border Controllers and VOIP
  • Applications such as Cisco CUCUM and Siemens OSV and Broadworks VoIP Application Protocol knowledge mandatory is SIP, RTP; SDP
  • Autonomously and self-dependently steering of the production and customer projects
  • Strong customer service orientation
  • Experience working in a team-oriented enviroment
  • Precision in management of operational tasks
  • On call support if it is necessary
  • Competent in the use of MS Office
  • Knowledge of TCM, eTTS is an advantage
  • Unix based experience is also welcome

IT / Informatika
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