www.cvonline.hu
Network Administrator (NGENA) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.21.
Hirdetés azonosító: 1101566

YOUR TASK

The team cares about:

  • incident management tasks by NGENA service
  • infrastructure event monitoring
  • supervision of automated event to service correlation
  • automated fault analysis
  • task dispatching to sub-providers and sub-provider co-ordination
  • customer status information
  • incident resolution tracking
  • incident ticket creation and updating
  • deficiency pattern detection
  • support of continuous process and tools improvement
  • supporting NGENA professional service provider customers' requests by phone or NGENA tools.
YOUR PROFIL
  • Networking knowledge or work experience (cisco)
  • Intermediate english knowledge
  • Willingness to work in shifts (24/7)
  • Confident use of MS Office (Outlook, Excel, etc.)
  • Problem solving abilities
  • Good communication skills
  • Being calm under pressure
  • Analytical and methodical thinking / having an eye for details
  • Opened and innovative attitude
  • ITIL knowledge is an advantage
  • Previous work in incident management / network operation management is an advantage
  • Certificate of good-conduct

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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