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NESEE Customer Service Representative


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HAWORTH POSITION DESCRIPTION   
Finance Professionals      

POSITION TITLE: NESEE Customer Service Representative
REPORTS TO: Reporting directly to NESEE Sales Director

POSITION PURPOSE:
For Haworth Hungary Kft based in Budapest we are looking for an experienced and qualified customer service person with strong project management skill set to support our NESEE Sales Managers in the NESEE sales team including the European manufacturing sites related coordination.

RESPONSIBILITIES AND RESULTS:

  • Execute order entries for both internal and external clients/dealers for standard products
  • Responding to customer inquiries via email and phone
  • Data entry of client information
  • Candidate will increase customer satisfaction, the company’s reputation, and sales support by providing friendly, courteous, and helpful customer service in a way that results in a completely satisfied customer
  • Organizing the various responsible people (from factories, from sales/sales support) working on a project
  • internally support projects after order reception
  • Perform risk management to minimize project risks

Education:

  • bachelor's art degree in the preferred languages (German/English)
  • bachelor's finance degree or equivalent

Work Experience:

  • +3 years customer service experience preferred in a multinational work environment
  • project management background/skill set

Skills and Knowledge:

  • Fluent in German, proficiency in English is preferred
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced, one Haworth team environment
  • The ability to multitask
  • Problem solving skills
  • Punctual, regular, and consistent attendance is required
  • Computer skills including MS Word and Excel required
Helyek Budapest
Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 3 és 5 év között
Szükséges iskolai végzettség Főiskolai végzettség
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