Are you looking for a new challenge? Do you enjoy multitasking activities? Would you like to work for a multinational company?
Our multinational client is looking for multilingual candidates. As they are a growing and stable company, you could gain experience in a multinational and competitive environment.
• As a member of a first line customer support team, find the best and the easiest solution for customer problems
• Keeping daily contact with our international customers and teams
• Resolving IT issues which can occur during the course of office work
• Answering support queries via tools, phone and email
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improving customer satisfaction levels
• At least strong intermediate knowledge of English and fluency in French /Italian/German/Swedish/Russian/Norwegian/Polish / Dutch/Spanish/Portuguese/Finnish
• Excellent communication skills
• Knowledge of MS Office and Windows 7
• Experience in customer service or service desk field is a big advantage
Apply directly to Nikolett Krisznai, Research Consultant, for a short pressure free and confidential discussion on this role or other opportunities.
Tel: +36 1 8833 553
E-mail: E-mail cím megjelenítése
LinkedIn: Link megjelenítése
Web page: www.reedglobal.hu