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Multilingual Service Desk Analyst


  • A hirdetés 500 napja lejárt

Are you looking for a new challenge? Do you enjoy multitasking activities? Would you like to work for a multinational company?

 

Summary

Our multinational clients are looking for multilingual candidates. As they are stable companies, you could gain experience in a multinational and competitive environment. Currently, they are hiring multilingual candidates who are responsible for client communication and problem solving.

 

 

Key Responsibilities

·         As a member of a customer support team, find the best and the easiest solution for customer problems

·         Keeping daily contact with their international customers and teams

·         Resolving IT issues which can occur during the course of office work

·         Answering support queries via tools, phone and email

·         Documentation and logging of calls on the ticketing tool

·         Maintaining and improving customer satisfaction levels

 

Requirements

·         At least strong intermediate knowledge of English and fluency in Polish/Spanish Italian/German/French/Russian/Swedish/Dutch/Spanish and Portuguese/Spanish and Italian/German and French

·         Excellent communication skills

·         Knowledge of MS Office and Windows XP

·         Experience in customer service or in service desk field is an advantage

 

 

Location

Budapest

 

Contact:

Fanni Jurkovics

Tel: +36 1 8833 552

E-mail: E-mail cím megjelenítése

Helyek Budapest
Kategória IT / Informatika
Munkaidő tipusa Teljes munkaidő
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