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Multilingual Customer Service Assistant

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.05.26.
Jelentkezési határidő: 2017.01.21.
Hirdetés azonosító: 1097642

Multilingual Customer Service Assistant

Are you looking for an interesting, dynamic position in a multinational environment?
Would you like to use your language skills daily?

If yes, this might be the right opportunity for you!

Our client is a U.S. based multinational company with a business support center located in Budapest.

On behalf of our client we are looking for motivated candidates for a complex Multilingual Customer Service Assistant role with both back and front office types of daily tasks.


The Customer Service Assistant is responsible for

- providing responsive support by engaging and responding to customer issues presented via all support channels;
- ensuring timely and accurate resolution of requests
- understanding the business impact of all customer needs in order to appropriately prioritize the different issues.
- ensuring appropriate escalation of issues to other parties if necessary
- working closely with different teams abroad


- strong English skills and fluency in one of the following languages: Dutch, German, French, Norwegian, Italian
- Bachelor's degree
- good communication skills
- ability to adapt to a new environment
- team player attitude
- customer orientation

Amit kínálunk:

- long-term career opportunities within the company, including expert and team leader roles
- competitive salary and benefit package
- mentor program to help new colleagues reach their fullest potential
- supportive environment
- opportunity to use foreign language skills on a daily basis

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