Mortgage Advisor -Telephony - Fife
Telephony Mortgage Advisor, Dunfermline
Funded to achieve CeMAP Qualification
Salary: £20,520 - £23,940 + 12% OTE
Closing date: 12/02/2014
Various start dates and shift patterns available
Lloyds Banking Group Retail is the UK's number one mortgage lender and provides mortgages to one in five new borrowers in the UK. The group is a leading provider of first time buyer home finance and we're committed to ensuring our customers benefit from specialist knowledge they can trust.
Which is why when you join us as a Telephony Mortgage Advisor, we'll support you to achieve the professional qualification CeMAP. During your first 6 weeks, you'll be dedicated to achieving this recognised qualification, and will have our full support and funding to succeed - from paid-for study time and exams, through to the guidance and support of an expert tutor.
Once qualified, and after a comprehensive induction to LBG and our products and services, you'll make a positive difference for customers; finding the right mortgage and insurance product for them and giving them the great service they deserve.
You'll receive calls from a wide range of people across the UK, forging instant relationships and building rapport. Exploring and understanding their unique needs will help you to recommend the right products and service to help the customer achieve their goals.
In the process, you'll achieve your own personal targets, helping us achieve our overall performance targets - and the better you do, the better your rewards - with up to 12% on target earnings (OTE) achievable.
Because our training is so comprehensive, you don't need a background in finance or banking, though mortgage experience would definitely be an advantage. What counts is a flair for working with numbers, excellent communication skills, and a passion for delivering great customer service, matching customer needs to the right products and services.
If you've got the commitment and organisation skills necessary to acquire the valuable CeMAP qualification, you'll soon reap the rewards. As well as gaining important professional knowledge and status, you'll enjoy enhanced career prospects following qualification. What's more, as part of the largest retail bank in the UK, you'll enjoy excellent opportunities for further development.
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