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Manager Operations & IT (m/f) 
Bluebird International ZRt.
Frissítve : 2016.06.29.
Jelentkezési határidő: 2016.07.29.
Hirdetés azonosító: 1031873

The Manager Operations & IT will support the internal and / or external service providers (i.e. Call center and Back office), will be responsible for the future development and maintenance of the core banking system as well as the IT-infrastructure of the direct bank. Furthermore he/she will support and coordinate internal and external driven projects.

Your Responsibility

  • Project management / support , advisory and steering function for Call center and for Back office

  • Process management Call center/Back office:

  • Process controlling and process optimization of Call center/Back office, support/Assignment IT-infrastructure CBS, Support/Assignment IT-infrastructure Support/Assignment Administration CBS and service companies

  • Reporting:

  • Sales reporting, regulatory reporting / general ledger, ad hoc reporting

  • Development Bank system/Online Banking/PVI: assignment, reconcilement, tests, implementation within bank and service providers

  • Administration CBS:

  • User administration, competence system, institute administration

  • Website:

  • reconcilement / development, infrastructure, security

  • Payment coordination CBS and payment transaction companies: projects and operating

  • 2nd Level Support for handling of customer complaints, contract management (service providers), verifying invoices service providers, Hard-/Software, Telecommunications
  • Your Profile

  • Relevant technical University Degree

  • Further job training as banker or other IT and operation related education

  • Minimum 3-5 years of experience in a similar position

  • Project management skills are appreciated

  • Assertiveness, team-oriented, proactive, service oriented, dedication, operational readiness

  • Experienced with Microsoft Office Products, Expert in Microsoft Excel, Cognos, Reporting tool, CBS Systems

  • Fluent German and English

  • Your Chance

  • You will have a chance to work in a dynamic, hands on team at the smaller but highly developing company in Frankfurt am Main, Germany.

  • The chance to be a part of the big, international company, in the environment constantly developing its business and improving its operations environment.

  • Our Offer

  • For this position applies a collective minimum basic salary with disposition to overpayment depending on the professional quality and experience. Additionally you can influence your possible target salary positively by your effort and commitment.

  • If you are interested in this position, please send your CV to

  • Kategória
    IT / Informatika
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