IT Services Hungary is the biggest ICT service company in Hungary, subsidiary of T-Systems International. As an important member of the international T-Systems network IT Services Hungary is the most dynamic IT service centers in Hungary which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, ITSH concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.
Ensure (support, customization, parameterization) of a customer-oriented, ISO and ITIL-compliant z / VM and z/VSE system operations
Active participation in the development, implementation and maintenance of system standards and the release management of VM/VSE and the corresponding ISV software products. This includes ordering software and fixes, testing scenarios and take over procedures for the customer environments.
Participation in technical projects (transition and transformation) and pre-sales support
Support for Disaster Recovery test actions Creation of technical concepts in collaboration with the Service Delivery Management Maintenance of customer-specific documentation (customer operation handbooks)
Participation on group conference calls
2nd level support of VM/VSE Operations and z/VM, z/VSE, Storage DASD/Tape, Network and Automation/Monitoring Operational changes / adjustments to system parameters Operational changes / adjustments in production
University/college degree and/or equivalent work experience
Fluency in English, German knowledge is an advantage
Good Know How with ITIL processes Incident/Change/Problem Experience in project management
Solid mainframe background Participation at On Call Duty shifts - outside office hours
Experience in the operation of z/VM and z/VSE systems and its subsystems
Good know how in handling of storage HW under z/VM and z/VSE
Good product knowledge of mainframe hardware and software ( IBM and other