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Lithuanian Speaking Social Media and Customer Support Representative

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit us at Link megjelenítése.



We are looking for the following professional
to join our Budapest Call Center:


Lithuanian Speaking Social Media and Customer Support Representative


  • Give support through social media platforms
  • Answer emails regarding technical issues and quieries
  • Responsible for managing relationships with community members and contributors and policing the community
  • Communicate with customers, partners and internal resources in clear, positive and supportive ways
  • Anticipate emerging or outstanding issues reported in the community
  • Receiving calls from customers regarding technical issues and questions
  • Report any data or issue trends and feedback


  • Native Lithuanian language knowledge and intermediate English language knowledge
  • High level knowledge on Forums and online communities
  • High level knowledge on Internet and online applications and services
  • High level knowledge on MS Office programs
  • High quality written and verbal communication skills
  • Very strong comprehension skills and thorough attention to details
  • Ability to communicate and customize communication style with people from varying job roles and responsibilities
  • Have a strong customer service focus
  • Excellent problem solving skills
  • Experience in administration
  • Ability to prioritize workloads
  • Good organizational skills
  • Understands the importance of meeting important deadlines
  • Be a team player
  • Ability to work within a continually changing environment

Értékelt kvalitások

  • Advanced level Russian language knowledge

Amit nyújtunk

  • Fringe      benefit system
  • Friendly,      multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties
Munkavégzés helye Budapest XIII. kerület
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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